McorpCX + Digsite Partnership
McorpCX is a boutique customer experience (CX) firm that helps leading brands create experiences that transform their business.
Benefits of McorpCX + Digsite
By partnering with Digsite, McorpCX is able to provide our clients with deep customer insights with relative ease and speed.
Top Applications for McorpCX + Digsite
- Understand customer wants, needs and expectations about their experience with a brand
- Identify what’s most important to customers and driving greater loyalty with a brand
- Understand ideal experiences, as well as current obstacles to delivering those experiences
- Managing homework for focus group studies
- Understand customer realities, including their goals, needs, barriers and pain points across the customer relationship lifecycle
- Competitive insights related to where customers are getting a better experience elsewhere