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Getting Video Insights Just Got Easier!

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Digsite’s leading agile insights technology helps teams capture consumer feedback and customer experiences through video in as little as 24 hours. Digsite Sprints enable you to quickly find participants and engage them to tell stories or share experiences though moderated or unmoderated video interviews. Quickly analyze findings and share results using automated human transcriptions, theme analysis and video clip reel tools. The result is a fast and agile 360-degree view of consumer needs that better informs marketing, customer experience, and innovation teams. 

Digsite Enables Multiple Consumer Touch-Points

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Digsite does more than capture video responses. We allow you to capture homework prior to video interviews, and ask follow-up questions after the video responses.

Top applications include: 

  • Capture customer experience stories on video and see the behavior, then engage them in a deeper group discussion or live video interview
  • Understand brand positioning by having your target customer “sell” their favorite brand on video, before having them view new ad or positioning concepts
  • Have consumers view a new concept/idea and capture their initial understanding of what the concept communicated via video, then use Digsite's mark-up tool to drill deeper into likes, dislikes and areas of confusion
  • Capture self-guided shop-along’s or live usage to complement more detailed surveys or usage diaries

 

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Introducing Live Video Interviews

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Sometimes there is just nothing that can replace interacting with a customer live. Digsite now offers Live Video Sprints with instant recruiting and automated scheduling, often within 24 to 48 hours. 

With Digsite Live Video Sprints, you can:

  • Engage in conversations from 15 minutes to an hour or more
  • Share your screen or have participants share theirs
  • Interview one or multiple participants per session
  • Automatically transcribe and analyze video responses by theme and sentiment
  • Build clip reels and access your full video library 
  • Post questions for participants before or after the interview

Add it all up, and teams get the rich insights they need, while spending less time with logistics and more time identifying and acting on insights.

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Getting Started

With Digsite’s targeted recruiting, iterative engagement, and fast turn-around, you can finally say “yes” to qualitative under tight timelines and budgets.

Contact Us
Monday-Friday 9am-5pm CT
844.344.7483