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Upcoming Webinar: Best Practices for Customer Experience Journey Research

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With in-the-moment feedback about your customers’ expectations and actual experiences interacting with your brand—and more importantly, the context that’s influencing their choices—your organization can discover how to improve the interactions that aren't working for consumers and build upon the ones that are.

Join us on Tuesday, January 25th at 1pm CT when Digsite CEO Monika Rogers will discuss how online qual research tools and methods are making it faster and easier than ever for researchers to tap into their customers' journey and identify growth opportunities. She will also share several real-world examples of how businesses have used qualitative experience research to successfully address problem areas to create amazing experiences for customers.

During this webinar, you'll learn:

  • The benefits of an effective CX journey
  • How to get better feedback from customers with online qualitative research
  • How journey mapping and CX research intersect
  • Best practices and tips for effective customer experience journey research

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